London City Airport
London City Airport Information (LCY)
London City Airport is situated just east of the centre of London, on the banks of the River Thames, and is the nearest air travel facility to the city centre, making it the perfect choice for business travellers. The airport handles flights to a large number of UK cities as well as to a variety of European destinations, among which are Frankfurt and Amsterdam. A single terminal is in operation, complete with modern services and amenities.
Business travellers will find that the airport’s Meridian Business Centre provides ample business facilities, which include a conference room that is suitable for meetings, exhibitions and a variety of events. For financial requirements, the airport provides a bank, ATMs and bureau de change counters, while other essential amenities include lost property and left luggage services, lounges, bars, restaurants and a variety of shopping outlets. Public telephones, rest rooms and adequate seating facilities can be found throughout the airport.
A solid ground transportation infrastructure serves the airport, with buses and train providing anchor services and connecting the airport with the city and its surrounding boroughs. Shuttle buses provide connections with the London Underground and the Docklands Light Railway, while other services run between the airport and Canning Town, Canary Wharf and Liverpool Street stations. Taxis are also available for journeys to the city centre and beyond.
Address: Hartmann Road, London, E16 2PX, UK
Tel: +44 20 7646 0000
London City Airport Website: www.londoncityairport.com
Business, VIP & Wifi
In serving the needs of London’s business community and international travellers arriving in England’s capital, London City Airport provides Wifi access throughout all public areas of the terminal. Swisscomm is the service provider and can be contacted.
Business centres: London City Airport caters to business passengers by offering the Meridian Business Centre, at which facilities such as telephones, fax and internet are available.
Meeting rooms: conference rooms where meetings, events and exhibitions can be held are available for hire by prior arrangement. Please call for further details.
VIP: there are no general VIP lounges at the airport; however, the newly completed London City Airport Jet Centre provides services to those flying on chartered or private aircraft.
Internet: Wifi internet access for laptop users is provided by Swisscomm at a fixed fee, while all other passengers can use the internet kiosk, which can be found on the main terminal concourse, in front of Bewleys coffee shop.
With London City Airport serving the needs of the city’s highly transient business community as well as selected holidaymakers, it is worthwhile noting that a good selection of internationally recognised car hire companies offer their services at the terminal.
A total of six car rental firms have airport franchises and can be found located close to Arrivals on the ground floor of the main atrium. Vehicles can be rented on arrival at the airport; however, pre-booking is recommended in order to ensure cheaper rates and to guarantee a vehicle that best meets your specifications. Avis, Car Hire Centre, Car Hire Express, Europcar, Hertz and National are all on hand with large fleets of rental vehicles.
Babies: a mother and baby room is available in the terminal, providing facilities for nappy changing and formula preparation.
Children: London City Airport does not cater especially well to young passengers, as families do not form a significant proportion of its passenger profile. Hughes and Hughes bookshop sells some children’s books. The airport’s restaurants are not specifically geared towards children, but parents will find them happy to accommodate their needs.
Mothers: mothers can use the mother and baby room described above, while the airport and its respective departments/businesses are happy to assist mothers in any way they can with regards to
The following destinations are currently serviced by schedule or charter flights on a regular or seasonal basis.
|Berne||Isle of Man||Paris|
London City Airport is situated a mere six miles from the centre of London and can be accessed via a number of motorways and major roads including the M1, M3, M4, M20, M23, M24 and the M40 motorways.
From the north: passengers coming from the north can take either the M1 or the M11 motorway, or alternatively the A1 major road before joining the M25. Follow the M25 east, exiting at Junction 27 onto the M11 south. From the M11, take the lane that merges into the A406, A13 and A112 roads, which then leads directly to the airport.
From the south: take the M23 motorway onto the M25 ring road and head clockwise before exiting at Junction 2 onto the A2 west. From the A2 west, take the A220, A207 and then the A205, passing through Crayford and concluding at the Woolwich free ferry. Take the ferry crossing and then join the A1011, which leads to the airport.
From the east: take the A13 to the city centre before heading south on the A112, which becomes the Hartman road. From here, you can follow Hartman road directly to the airport.
From the west: take the M4 motorway towards the city centre, merging with the A4 to Mayfair. From the A4, take the A302, A3211 and the A13 as far as Canning Town Station. From here, the A1011 provides direct access to the airport.
Relative to its annual passenger throughput, London City Airport offers a comprehensive selection of amenities and services that amply meet travellers’ expectations. Financial, dining, shopping and relaxation requirements are all considered and well provided for. Business requirements are also satisfied by the airport’s Meridian Business Centre.
Money: a total of three bureau de change counters are on hand in the terminal building; one is located in the International Arrivals area, a second in Departures and a third near the main entrance. Meanwhile, ATMs are located throughout the terminal building.
Services: a shoe shine service is available from London Shoe Care and is located on the ground floor of the main concourse. A post box is situated at the main entrance to the terminal, while information desks are on hand for airport and travel related queries.
Smoking: the vast majority of areas within the terminal are designated as non-smoking zones; however, certain areas within the Departures lounge have been set aside as smoking areas. There areas are limited smoking zones that are restricted to within the bar and restaurant areas.
London City Airport has no dedicated hotels located within the airport grounds; however, there are a number of establishments within easy driving distance, several of which are situated at the ExCel exhibition and conference centre, which is less than a 10-minute drive away.
Crowne Plaza London-Docklands (four star)
A modern establishment situated around two miles north of the airport. Rooms offer en-suite bathroom with full-size bath and power shower, air conditioning, high-speed internet connection, hair dryer, TV with satellite channels, direct-dial telephone and tea and coffee making facilities. Hotel facilities include a restaurant, fully-equipped gymnasium, sun beds, sauna, steam room, Jacuzzi, spa pool and a swimming pool. A free courtesy coach is available for transfers between the hotel and Canary Wharf on weekdays.
Check in: 14:00. Check out: 12:00 More details and reservation online
Quality Hotel at Excel (three star)
This hotel is a short drive from the airport and offers 156 rooms, which feature private bathroom, direct-dial telephone, colour TV and tea and coffee making facilities. The hotel’s facilities include a restaurant and bar, a fully-equipped fitness centre as well as a swimming pool and spa treatment rooms.
Check in: 14:00. Check out: 11:00 More details and reservation online
Novotel London Excel (four star)
Just a short distance from the airport, the Novotel London ExCel is a reputable establishment offering 257 rooms, a large restaurant, bar, fitness centre, meeting/conference rooms and on-site parking. Rooms feature telephone lines, TV with satellite channels, en-suite bathroom, high-speed internet connection and tea and coffee making facilities. Breakfast is not included in the price of the room.
Check in: 12:00. Check out: 12:00 More details and reservation online
Travelodge London City Airport Hotel (three star)
Budget accommodation of a high standard, this hotel is located close to the airport. All rooms feature a king-sized bed, en-suite bathroom, colour TV with movies on demand, direct-dial telephone and tea and coffee making facilities. The hotel is located within a short walking distance of a Little Chef and a Harry Ramsden’s restaurant as well as a Burger King fast-food outlet. Breakfast is not included in the price of the room.
Check in: 14:00. Check out: 12:00 More details and reservation online
Staff at London City Airport are highly qualified and trained to provide passenger care in all areas. Information, security and porter staff as well as those employed in specific service departments are capable of assisting you by providing information, answering enquiries and offering travel and non-travel related services.
Parking is amply provided for at the airport and facilities include several off-site parking lots. Short-term and long-term parking is available as well as assistance and priority locations for disabled drivers. Shuttle services run between the terminal and the off-site parking facilities.
Short term: a short-term car parking facility can be found directly next to the terminal building and is ideal for drivers wishing to drop off or pick up passengers. Pre-booking is not required and payment can be made at the Travelex desk or at any of the pay stations located inside the terminal.
Long term: a long-stay parking facility is situated a short distance from the terminal and is ideal for travellers wising to leave their vehicles for more than a week. A minimum stay of one week is required to use the facility and while pre-booking is not necessary, it is recommended. Payment can be made at the Travelex counter, the terminal’s pay stations or with a credit card on departure from the facility.
Drop off and valet: a valet parking service is available free of charge to all passengers, with the only charges levied being those of the car park in which the vehicle is stored. Drivers should follow the signs to the valet parking zone, situated alongside the terminal, and leave their keys with a valet parking attendant before leaving their vehicle and checking in for their flight. The vehicle will then be delivered back to the valet parking area of the short stay car park on the passengers return.
Special needs: drivers with special needs and appropriate identification will find conveniently located disabled parking spaces in both of the airport’s car parks. A porter service is available by prior arrangement
Shops & Eating
Restaurants and bars: before security, passengers will find the Meridian Line restaurant, Bewleys coffee shop, Coffee Corner and Wine and Tapas Bar. Beyond security in the Departures lounge, there’s also a Bewleys outlet in addition to the Marché Frais Carte eatery, a popular trattoria and a bar area.
Convenience items: newspapers, pharmaceutical items, confectionery and camera film are among the many items on sale at World News, which is the airport’s main retailer of convenience products.
Duty free shopping: Nuance Travel Shopping provides duty-free options at London City Airport and offers a vast range of products including fashion and accessories by big names such as Hugo Boss, Simon Carter, Ted Baker and Samsonite, while electronic products are available from the Sony Centre. Perfumes, cosmetics, alcohol and tobacco are also available.
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|Bewleys||Open – daily|
|Hughes and Hughes Bookshop||Open – daily|
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|World News||Open – daily|
London City Airport is certified as complying with EU regulations regarding facilities for passengers with special needs. There are no public areas that cannot be accessed by wheelchair users and assistance is available for passengers who require help in boarding the aircraft. Those passengers with special needs should call their airline ahead of arrival at the airport. Specially designed toilets are on hand in various parts of the airport, while parking spaces dedicated to disabled drivers are also available in all of the airport’s car parks.
For those with hearing impairments, the airport is fitted with induction couplers for the purpose of amplifying airport announcements.
Extra assistance is available for visually challenged passengers. They should contact the airport and/or their specific airline prior to their arrival.
London is England’s capital city and one of Europe’s most popular visitor destinations, offering visitors a combination of traditional and modern attractions, and all the amenities expected of a busy, cosmopolitan city. Internationally known museums and art galleries, fine restaurants and diverse nightlife as well as a whole host of famous landmarks are just a few of the many things that London has to offer.
• As the official London residence of the Queen and the royal family, Buckingham Palace is a must for traditional sightseers. The daily Changing of the Guard ceremony always attracts plenty of camera-clutching tourists.
• The Houses of Parliament are the official business residences of the British government and are buildings with rich and interesting histories.
• Westminster Abbey is a magnificent structure belonging to the Church of England and it is the principal location for state services such as royal weddings and funeral.
• The London Eye is a gigantic Ferris wheel that offers unique views of the city of London.
Previously the scene of important historical events, Trafalgar Square now offers some of London’s most recognisable landmarks.Madame Tussauds Waxwork Museum gives visitors the chance to see realistic wax replicas of some of the world’s most famous characters from the past and the present.
• The Tate Britain and the Tate Modern galleries are home to some of the world’s finest classic and contemporary art collections.
• Covent Garden is an ideal place to head for shopping or dining and is regularly the scene of unique and entertaining street performances.
Eating and shopping:Eating establishments are located throughout the city centre and as such there is no official restaurant zone. However, certain areas of the city have acquired prominent status on account of the reputation of their eateries and among these are Soho, Covent Garden and the exceptional Chinatown.
Covent Garden also lists high among places worth heading for shopping, while Oxford street is perhaps the city’s most famous and comprehensive shopping area. Camden Market is famous for its stalls selling second-hand and Bohemian products.
Day trips and tours: the seaside town of Brighton is just 50 miles south of the city and is an ideal place to head for a relaxing day out. Offering all the attractions of a traditional seaside resort, Brighton is popular with holidaymakers and day-trippers alike. Situated in the county of Kent, Dover lies east of the city and is within a reasonable driving distance. The town’s famous white cliffs are its best known attraction; however, the scenic Kent coastline on which its sits offers visitors a plethora of aesthetically pleasing views. A little closer to the city, Henley-on-Thames is a pleasant town best known for its yearly regatta, which draws visitors from far and wide.
London City Airport handles around two million passengers per year, facilitating air travel to many major UK cities and significant EU destinations. The airport operates a single terminal, which boasts facilities that are comparable with those at major international airports.
Terminal 1: is the airport’s only terminal and handles flights operated by a total of 14 carriers, with daily flights to destinations such as Manchester, the Isle of Man and Geneva.
London City Airport is well served by public and private transport; buses and trains provide regular and reliable connections with the city, while taxis are ideal for those wanting door to door service. Limousines are available for VIP passengers and those looking to experience a little luxury.
Rail and metro: connections with the city centre can be made via the Docklands Light Railway, which is easily accessible from the airport and runs to Canning Street Station. From here, the London Underground rail system provides connections to destinations across the city, while the national rail network is also accessible.
Shuttles and buses: public bus services provide regular connections to various destinations in the city. The two services on hand are the 473 and 474, the former serving Stratford, Silvertown, North Woolwich and Prince Regent Station and the latter serving Canning Town, North Woolwich and East Beckton via Silvertown. Meanwhile, airport shuttles offer connections to Canary Wharf and Liverpool Street Station among other major destinations. Services operate every 10 minutes from Monday to Friday and every 15 minutes at weekends.
Taxi and limo: a taxi rank is located outside the terminal building and is served by London black cabs, which operate on metered fare systems. Reservations can be made online. Meanwhile, passengers looking to travel in style and luxury will find a number of limousine companies operating from the airport including Royal Silver Service, Grosvenor Carriages and ChauffeurExec.